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Useful tips & advice

How We Assist You Through the Loan Process

Who will contact me once I have submitted an application?

When you submit an application to YourHomeLoan.info, you'll be assigned a Loan Advisor who will answer your questions and collect any additional information necessary to expedite your application through the loan process. This person will be your primary contact. You can communicate with your personal Loan Advisor at any time by e-mail, phone or by regular mail. How responsive are we? When you submit your application online and include the phone number at which you can be reached, your Loan Advisor will call you within minutes to introduce him/herself and confirm our receipt of your application. That's the kind of attentive, responsive service you can expect from YourHomeLoan.info.

What do I do after I've submitted my loan application?

Once we have received your loan application--whether you've applied online or by mail--your Loan Advisor will notify you that your loan is in process. Within 3 business days, you'll also receive a loan package from us containing documents for your signature as well as a list of additional documents we'll need to complete your loan application. Mail them back to us in the return envelope provided.

How can I check the status of my loan application?

You can e-mail or telephone your Loan Advisor at any time.

How quickly will my loan be approved?

YourHomeLoan.info provides expeditious approval. Once you have submitted all necessary information and documentation, you will be notified instantly.

Locking Your Interest Rate

How will I know what my loan interest rate is and when do I get it?

Once your application and all documentation are received by YourHomeLoan.info, we will notify you via e-mail that everything is in order and provide you with your interest rate. You can then lock-in--at no cost to you--for 30, 45 or 60 days. Rate locks for periods beyond 60 days may require an up-front fee.

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